Customnow Boca Raton reviews

1610414433

Shelby Schwartzberg

google

Dear Shelby Schwartzberg. We are sorry you are not completely satisfied with your order. Our customer service representatives contacted many shirts suppliers companies in order to find a similar shirts style in particular sizes for you instead of the shirt style was not available, and they were able to find it, as we have matched the price for you too. The print quality we did was excellent as we always do. We upgraded your order status to rush order and got it complete in a very short time without any additional fees too. At last, we offered you to bring back to us shirts you are not satisfied with in a brand new condition, unfortunately you did not answer to that. But we appreciate your input, and will do our very best to avoid any potential issues and misunderstandings in a future. We here at CustomNow.com work very hard to give our customers the best quality for the best price!

1610556736

1

I ordered 40 shirts from this company for my organization at school. Shortly after placing the order I was contacted and informed that 20 of the shirts were not available and was given alternative options, including a similar style shirt that was available now. After going back and forth and discussing with my board, we decided to order the similar style shirt. After being notified they were ready for pickup, I discovered the company printed my design on two different shirts - 20 from the original order that was in stock and 20 on the 'similar style' shirt that was presently available. They never informed me that only the out of stock shirts would be replaced and I never agreed to ordering two different styled shirts. They were in the best position to clarify that only the out of stock shirts would be replaced but failed to. In order to discuss it further with the company, I left the shirts there. I was later contacted via email where CustomNow apologized for the "misunderstanding" but didn't offer to do anything to fix their mistake. I requested either a partial refund or for them to make 20 correct shirts. CustomNow then told me they only made $1.89 per shirt and asked me how much of that amount I'd like refunded back to me. From my $700 order, with half of the order being wrong, the company was offering me a refund in an amount less than $50 total. They never even answered my follow up email. The company's poor customer service and refusal to do anything to correct their error is absolutely disgusting. The cheaper prices does not make up for the blatant disregard they give their customers. To anyone considering ordering from here, don't. You might as well pay more to get the product you actually order and to deal with a more professionally run business.

1548711416

Ecopazifico Colombia

google

We are so happy you love your shirts! It was our honor to print your T-shirts for such an important cause.

1548777390

5

Such good Quality Cotton T shirts! Thank you for supporting Ecopazificocs Celebration beach clean up with 4Ocean

1540252676

vnarodet

google

5

Excellent company, friendly customer service and lightning fast turnaround! Needed some last minute custom shirts printed for my cousins surprise baby shower and the guys at Custom Screen Print delivered well above expectations. Everything was printed the same day I placed the order and the shirt/design quality was outstanding . Prices were also far below other shops in the area. Overall great experience and I will recommend these guys to anyone looking for quality custom print apparel!

1539227778

Noy Elimeleh

google

5

Custom Screen Print did an outstanding job on our branded t-shirts we had them create for promo/marketing. They took the time to make sure that we received exactly what we wanted at the quality we needed. They were very professional and pleasant to work with. And to top it off, their turn around time was so quick, we had our order ready in a couple days including the design. Top quality, great company to work with! Will definitely be reordering more in the future.

1603501470

Moda Xpress Plus

google

5

CustomNow.com is a great business to do custom printing. They have best price guarantee policy, and they did prove it with my bulk custom printing order. The print quality was amazing, and it was very decently priced. They won my business. Highly recommend!